PAA pledges to serve each client as if it is our only client. And while that may seem idealistic, it's a commitment we take as seriously as the issues we confront.

PAA takes pride in its comprehensive issues-management approach to client service. Whether it's a special project requiring immediate attention or the development and implementation of a long-term plan, PAA considers the full array of actions for a client. This involves everything from research to strategic planning to implementation.

Furthermore, our ongoing relationships with the state's top public relations and law firms allow us to seek additional expertise on critical issues, as the need arises.

As part of our ongoing service, clients receive weekly and monthly customized reports about legislation. We also prepare a weekly newsletter - the PAAdvisory . This publication offers a quick view of major issues, key legislative announcements, staff changes and various other items of interest that have occurred during the week.

In addition to accessing PAA's full resources, each client works with a team of at least two PAA professionals.